Terms and Conditions
Last Updated: 02/21/2025
Welcome to Fluent Wave Translations! By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website or services.
1. General Terms
This website is operated by Fluent Wave Translations (“we,” “us,” or “our”).
By accessing our website or purchasing services, you agree to these Terms and Conditions.
We reserve the right to update, change, or replace any part of these terms at our discretion. Continued use of the website after modifications constitutes acceptance of those changes.
2. Eligibility & Restrictions
You must be at least the age of majority in your jurisdiction or have consent from a legal guardian to use our services.
You agree not to use our website for illegal purposes or to violate any laws, including copyright or intellectual property laws.
You must not transmit malware, viruses, or harmful code. Violation of this policy will result in immediate termination of service.
3. Services & Pricing
Our service offerings and prices are subject to change without notice.
We reserve the right to refuse service, limit sales, or cancel orders at our sole discretion.
We do not guarantee that our services will meet your expectations, and we are not responsible for errors or inaccuracies on the website.
4. Payment & Account Information
You agree to provide accurate and complete billing and account details for all transactions.
If we suspect fraudulent activity, we may cancel your order and notify you using the contact details provided.
5. Intellectual Property
All content on this website, including text, graphics, logos, and service descriptions, is the property of Fluent Wave Translations and is protected by intellectual property laws.
You may not copy, reproduce, or distribute our content without written permission.
6. Third-Party Links & Tools
Our website may contain links to third-party websites or services. We are not responsible for their content, accuracy, or privacy practices.
Any use of third-party tools is at your own risk, and we are not liable for any issues that arise.
7. User-Generated Content
If you submit comments, reviews, or feedback, you grant us the right to use, modify, and distribute them without compensation.
We may remove content that we deem inappropriate, offensive, or in violation of these Terms.
8. Privacy Policy
Your submission of personal information is governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your data.
9. Disclaimers & Liability Limitations
Our services are provided “as is” without warranties of any kind. We do not guarantee that our website will be uninterrupted or error-free.
We are not liable for any damages, losses, or claims resulting from the use of our website or services.
10. Governing Law
These Terms and Conditions are governed by the laws of the State of Florida, without regard to conflict of law principles.
11. Changes to Terms
We may update these Terms at any time. It is your responsibility to review this page periodically for changes.
12. Contact Information
For any questions regarding these Terms and Conditions, please contact us at:
📧 Email: FluentWaveTranslations@gmail.com
13.Subscription Packages
Project Scope:
Each project within the package is limited to a maximum of 3 pages. Pages exceeding the limit will be charged at the standard rate of $19.99 per page or $0.05 per word for non-Spanish/English language pairs.
Additional projects beyond the package limit will receive the specified discount (10% for the Basic Package, 15% for Silver and 20 % for Gold Packages).
Discounts on Additional Projects:
Discounts apply only to projects purchased after the initial package has been used in full.
Discounts are calculated based on the standard per-page rate of $19.99 or $0.05 per word, depending on the language.
Validity Period:
Packages must be used within the month of purchase. Unused projects will not be refunded or carried over unless explicitly agreed upon.
Turnaround Time:
Standard delivery times apply:
1-3 pages: 48 hours.
3-6 pages: 72 hours.
Expedited requests are subject to additional fees and availability. Not all projects can be delivered in the time range agreed upon, Fluent Wave translations will notify the client if delays are to be expected.
Project Submission:
Clients must provide clear and legible documents for translation. Poor-quality documents may result in additional charges or extended delivery times.
Package-Specific Terms:
Basic Package:
Includes up to 5 projects (max 3 pages each) for $280 ($18.60/page).
A 10% discount is applied to additional projects purchased after the package is used.
Silver Package:
Includes up to 10 projects (max 3 pages each) for $500 ($16.60/page).
A 15% discount is applied to additional projects purchased after the package is used.
Gold Package:
Includes up to 25 projects (max 3 pages each) for $1,000 ($13.30/page).
A 20% discount is applied to additional projects purchased after the package is used.
Payment Terms:
Full payment for the package must be made upfront before translation services begin.
Payments are non-refundable once the package has been activated.
Confidentiality and Security:
Fluent Wave Translations guarantees strict confidentiality and data security for all documents submitted for translation.
All certified translations include a USCIS-compliant Certified Translation cover sheet and signature. Notarized translations include a notary stamp and signature, if requested.
Other Terms:
Fluent Wave Translations reserves the right to modify these terms and conditions at any time. Clients will be notified of any changes in advance.
By purchasing a package, clients agree to these terms and conditions.